E-mail E-mail a reference librarian any time at reference@drake.edu. Instant Message Open a chat window with a reference librarian by clicking the chat link in the left-hand column on any page. You can also add CowlesLib to your buddy lists in AIM, G-talk, MSN, and Yahoo instant messaging services. Phone Librarians are available to answer your questions at 271-2113. In person Librarians are available to answer your questions. Inquiry at the "Ask Here" desk to be referred to the librarian on-call for one-on-one reference consulation.